General Terms & Conditions

General Terms and Conditions at Lucky Owl essential rules for all players.

Legality and Jurisdiction

  • Our casino is only available to people who live in places where online gambling is legal. If it’s illegal in your area, you cannot participate;
  • You must be at least 18 years old or the legal age for gambling in your location. It is your responsibility to make sure you meet this age requirement.

Account Creation and Usage

  • You are only allowed to create one account with real money. If you create more than one account, any winnings from those accounts will be invalidated;
  • All deposits must be made using a payment method that is in your name. You cannot use someone else’s payment method to make deposits.

Player Responsibility

  • You can only play using your own account and for your personal entertainment. If we cannot verify your identity, your account may be suspended;
  • You are not allowed to access or use our services if you live in a place where online gambling is illegal.

Company Discretion

  • We have the right to close any account without giving prior notice. If we close your account, we may return the balance to you, but we can also void any winnings and keep the remaining balance if you’ve broken any rules, like creating multiple accounts, providing false information, or participating in fraudulent activities.

Player Conduct

  • Players are expected to behave fairly and only for personal enjoyment. Any attempts to cheat, misuse promotions, or use automated tools to gain an unfair advantage will lead to your account being closed and possibly legal action.

Advertising and Promotions

Dispute Resolution

  • If you have any issues or disagreements about the outcome of a game, you need to send your complaint to us in writing within 14 days. The results recorded on our server will be final and binding.

Taxes

  • You are responsible for reporting and paying any taxes on your winnings.

Account Inactivity

  • If you do not log into your account for 12 months, it will be considered inactive and closed. Any remaining balance will be lost. However, if you want to reopen your account, you can contact our management team.

Security

  • It is your responsibility to keep your account information, including your password, safe. You are also responsible for any transactions or losses that happen on your account.

Technical Issues

  • Our casino is not responsible for any technical problems, such as computer or internet failures, that might prevent you from playing our games.

Fraud and Cheating

  • If you are caught cheating or trying to scam the game, we reserve the right to make your actions public and share your information with other casinos, banks, and authorities.

Intellectual Property

  • The name “Lucky Owl Club” and all related graphics, text, and methods are owned by Lucky Owl Club. You do not get any rights to these materials by using our website.

Materials and Errors

  • Any materials that have been changed, forged, or obtained through improper means are void. If there’s an error, our responsibility is limited to replacing the materials.

Payment and Withdrawals

  • The maximum amount you can withdraw each week is $2500 USD. If you win more than that, the remaining amount will be paid out over several weeks. Withdrawals might also have a processing fee, and we will try to pay out to the same payment method you used to deposit, if possible.

Abusive Behavior

  • Abusive or offensive language will not be tolerated. If you violate this rule, your account may be suspended or closed.

Refunds

  • If you are unhappy with our service, you can ask for a refund by contacting our support team. We will consider your request if you have a valid reason.

Amendments

  • We can change these terms and conditions at any time without giving notice. Any changes will be effective immediately.

Final Agreement

  • These terms and conditions make up the full and final agreement between you and Lucky Owl Club, replacing any previous agreements or understandings.

By using our website or services, you acknowledge that you have read, understood, and agree to these terms and conditions.

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